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Frequently Asked Questions

General

I have placed an order. How to track it?

You can only track your order after it is shipped. We will update you with the tracking number and you can always track your order here.

What are Store Credits?

Store Credits are virtual money which you earn after completing certain activities. For Example: Registering on Nukkad Market, Placing an Order, Referring your Friends & Relatives etc.

You can also use these credits while placing an order on Nukkad Market.

My question is not mentioned here. What to do?

You don't need to worry at all. You can always Contact Us with your query and we will be happy to help you.

Payments & Returns

How do i Return an Item?

We understand the importance of returns. Hence, we have separate portal to receive your return requests. You have 7 days after delivery to return your order.

You can submit your return request at Returns Center.

What Payment Methods Are Accepted?

We understand the security concerns while making online payments. This is the reason we use trusted payments gateways such as Paytm, Razorpay to receive payments from our customers.

Both the payment gateways provide you vast range of payment methods. Such as: Debit Card, Credit Card, UPI, Wallets & Internet Banking

Shipping

Do you ship outside India?

No, not yet. We will be glad to serve Internationally. We will update you as soon as we start this service.

Do I have to pay anything to return my items?

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